Client Services Officer

Client Services Support
Townsville, Queensland, Australia
October 31, 2025
Part Time
Apply Now

Job Description

  • Findex allows you to be the best version of yourself
  • Opportunities to explore career paths across divisions
  • 12 Month Maternity leave contract (30 hours per week)

Want to be part of a community of like-minded professionals who are redefining the future of financial services? Join our collaborative Townsville team and help revolutionise the way we deliver advice and client solutions.

We’re seeking a motivated, flexible and positive individual who takes initiative and thrives in a supportive, growth-focused environment.

This is a 12-month maternity leave contract (part time, 30 hours per week),  with the potential to extend or transition into a permanent role within the business — perfect for someone looking to make an impact and explore future opportunities

What will your typical week look like?

  •  Ensure timely completion of client-related tasks within the local office or designated region, meeting internal and external service standards.
  • Provide general support to the Client Services team, including file creation, database management, and attending to tasks within the Beginner skill set.
  • Assist with front-of-house reception duties and ad-hoc administrative tasks such as printing, filing, and scanning as needed.
  • Maintain a positive and proactive attitude, collaborating with team members to achieve shared goals

More about the perks

  • Flexible work arrangements and varied work experiences
  • Clear and supportive career progression opportunities
  • Ongoing training and development to support your growth
  • Health insurance benefits to help keep you healthy and happy

Let’s talk about you!

You are someone with…..

  • Administration experience with strong attention to detail
  • Excellent time management and organisational skills, with the ability to multitask and adapt to change
  • Effective communication and interpersonal skills, with confidence in dealing with clients and stakeholders; 
  • Team player with a positive attitude, willingness to learn and develop, and able to collaborate effectively with others.
  • Proficient in Microsoft Suite including Outlook, Teams, Word, and Excel
  • Knowledge of ASIC (Australian Securities and Investments Commission) will be beneficial 

Let’s talk about our team

  • Collaborative team that values diversity and inclusivity
  • Supportive work environment with opportunities for career growth and development
  • Focus on Corporate Affairs for your Region
  • Strong client-centric focus and commitment to providing excellent service
  • Access to a range of resources and tools to help you succeed in your role

 

ABOUT US:

Why Findex? #writeyournextchapter

At Findex we are passionate about what we do and how we do it. Are you a big and bold thinker? Do you like to make meaningful change? Are you motivated by working in a business that puts clients first and embraces teamwork? Do you want to be part of a team that moves together, operates in a high trust environment, and celebrates success? Do you take pride in delivering quality work, being accountable and maintaining high standards?

If this sounds like you, we look forward to meeting you. Apply now!

PLEASE NOTE:

Only candidates with valid working rights within Australia/New Zealand (in which this position is based) will be considered.

Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.

Note for Recruitment Agencies:

This role is being managed by Findex Talent Acquisition and we will not accept unsolicited resumes/applications from Recruitment Agencies.

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